Spot the pattern
One of six quick challengesExample: Upload problems
What are these customers telling us?
Six reports after a release.
Page the on-call engineer. Impact meets your 2.0 rule. Link the report IDs behind the finding and include the reproduction steps.
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Read the full evidence and result
Recorded example: Upload problems. The interactive version loads with JavaScript.
Evidence and options
R-1041iOS, 4.2.0: Photo upload spins forever on hotel Wi-Fi. It works on mobile data.R-1042Android, 4.2.0: The app closes when I tap Upload on a photo larger than 12 MB. Every time: open an album, pick a large photo, tap Upload.R-1043Android, 4.2.0: Upload crashed the app twice today.R-1044Web, 4.2.0: Love the new album layout!R-1045Web, 4.2.0: How do I change the email address on my invoices?R-1046Android, 4.2.0: After updating, big video uploads fail with 'file too large'.
Recorded Jev answer, September 24, 2026
- Choice
area: uploads, >99% - Yes/no
steps: P(yes) 98% - Score
impact: 2.00 of 3
The reports mainly concern uploads; impact is 2.0 of 3.
Impact meets your 2.0 rule. Link the report IDs behind the finding and include the reproduction steps.
Measured when recorded: 208 ms in the engine, 1 model call, 835 input tokens. A recorded answer, not a live run.
Exact typed request for this example
{
"state": {
"source": "Support reports excerpt: 6 of the reports received this week",
"reports": [
{
"id": "R-1041",
"platform": "iOS",
"version": "4.2.0",
"text": "Photo upload spins forever on hotel Wi-Fi. It works on mobile data."
},
{
"id": "R-1042",
"platform": "Android",
"version": "4.2.0",
"text": "The app closes when I tap Upload on a photo larger than 12 MB. Every time: open an album, pick a large photo, tap Upload."
},
{
"id": "R-1043",
"platform": "Android",
"version": "4.2.0",
"text": "Upload crashed the app twice today."
},
{
"id": "R-1044",
"platform": "Web",
"version": "4.2.0",
"text": "Love the new album layout!"
},
{
"id": "R-1045",
"platform": "Web",
"version": "4.2.0",
"text": "How do I change the email address on my invoices?"
},
{
"id": "R-1046",
"platform": "Android",
"version": "4.2.0",
"text": "After updating, big video uploads fail with 'file too large'."
}
]
},
"questions": {
"area": {
"type": "choice",
"instructions": "Which product area do the problems in these support reports mainly concern? Use only the report text. Choose none when the reports describe no problem.",
"criteria": {
"uploads": "Uploading photos or videos",
"billing": "Payments, plans, invoices or charges",
"performance": "Slowness or battery use without a failure",
"none": "The reports describe no problem"
}
},
"steps": {
"type": "boolean",
"instructions": "Does at least one report give steps that reproduce a problem? Steps name the actions taken and the failure they cause.",
"criteria": {
"true": "A report lists the actions taken and the failure they cause",
"false": "No report lists actions that reproduce a failure"
}
},
"impact": {
"type": "score",
"instructions": "How badly do the problems in these reports stop customers from using the app? Judge only what the reports say.",
"criteria": [
"No report describes a problem",
"Customers are slowed down but can finish what they started",
"Some customers cannot finish a core task, such as an upload",
"Customers lose money or data"
]
}
}
}Three independent questions over one shared state: a Choice for the product area, a yes/no for reproduction steps and a four-level Score for impact.
Jev suggests an answer from supplied evidence. You or your agent decides what to do next.