Check a message
One of six quick challengesExample: Draft 1: vague
Is this message clear and helpful?
Says little and asks for patience.
Revise for tone. Tone is below your 2.0 rule. Aim for the next anchor: "Neutral and polite".
The interactive question game loads when JavaScript is available.
Read the full evidence and result
Recorded example: Draft 1: vague. The interactive version loads with JavaScript.
Evidence and options
A payment outage is affecting orders. Support is writing to customers who asked whether they should retry.
we're aware of issues. pls wait.
Recorded Jev answer, September 24, 2026
- Score
clarity: 1.77 of 3 - Score
tone: 1.05 of 3
Clarity 1.8 and tone 1.1 on 0 to 3 rubrics.
Tone is below your 2.0 rule. Aim for the next anchor: "Neutral and polite".
Measured when recorded: 207 ms in the engine, 1 model call, 508 input tokens. A recorded answer, not a live run.
Exact typed request for this example
{
"state": {
"situation": "A payment outage is affecting orders. Support is writing to customers who asked whether they should retry.",
"message": "we're aware of issues. pls wait."
},
"questions": {
"clarity": {
"type": "score",
"instructions": "How clearly does the message tell the customer what happened and what to do next? Judge only the message text.",
"criteria": [
"The reader cannot tell what happened or what to do",
"The reader learns what happened but not what to do",
"The reader learns what happened and what to do, but a detail is vague",
"The reader learns what happened, what to do and when to expect an update"
]
},
"tone": {
"type": "score",
"instructions": "How respectful and calm is the message toward the customer? Judge only the message text.",
"criteria": [
"Blames or dismisses the customer",
"Curt or defensive",
"Neutral and polite",
"Warm and calm, and takes responsibility"
]
}
}
}Two independent Score questions, clarity and tone, each with four written anchors.
Jev suggests an answer from supplied evidence. You or your agent decides what to do next.